How we keep you, our artists, our staff and volunteers safe
COVID 19 - Keeping you safe
We are re-opening and looking forward to welcoming you back!
Brighton Festival is following National Guidelines on Covid-19 to ensure that when we are permitted to open again , that we are doing so safely. In over 50 years we've never cancelled our Festival, so cancelling in 2020 was heart-breaking. We are over the moon to be able to hold socially distanced events and we have worked hard to create a safe environment for you, as well as our artists and staff.
To keep you safe while you are at the Festival we have:
Making your visit as safe as possible
The following safety measures enable us to get Live events back into the venues and outdoor spaces and we really appreciate your co-operation in making it possible for us to present Brighton Festival by following these guidelines and keeping each other, our staff and the performers safe.
When at the event the following procedures are in place:
● We’ve reduced our capacity to make it possible for everyone to keep space and enjoy the event safely. This also includes our toilets.
● There are one way systems, signage and markers in place to help you socially distance.
● Indoor events will have a socially distanced seating layout to allow for social distancing within the venue
● To avoid contact, where possible we will scan your electronic tickets from paper or from your mobile device.
●We have contactless ticketing and payment in place
●There is enhanced ventilation in our venues
●We have considered cleaning at all our activities during Brighton Festival. With focus on touch points.
●There are hand sanitising stations at venues and outdoor event spaces
●Temperature checking on entry to indoor space for the audience and for our staff and artists.
●We will stagger exits from events to avoid crowding please maintain space as you exit an event.
● There are signs in place to remind everyone to give space, wash hands, and wear a mask.
●Ticket bookers will be sent full instructions by email prior to arriving at an event. No tickets will be available on the door and all tickets must be booked in advance.
To make sure everyone is safe please adhere to the following:
●Please arrive to the event at the allotted time so that we can minimise queuing times. Markers will help you maintain social distancing whilst queuing.
●All those in your party must be part of the same household group or bubble to help us manage social distancing.
● Please remain 2m away from people outside of your household as much as possible, and where this is not possible, at a minimum of 1m.
● When attending an event in a venue masks are compulsory. See our FAQs for more information about our face coverings policy.
●When attending an outdoor event please bring your mask. We are encouraging our visitors to wear a face-covering at our ticketed activities outdoors as a further reassurance to others, particularly when there are queues or other busier sections to pass through. See our FAQs for more information about our face coverings policy.
●Please avoid bringing bags to any event so we can speed up entry and minimise contact risks.
● When you’re visiting please sanitise your hands on arrival and then regularly. Hand sanitiser is available at the event.
Track and Trace Information:
●Each member of the party over the age of 16 must now ‘check in’ using the Track and Trace QR code or by providing contact details to staff on arrival. To help save time and aid social distancing please download the NHS Track and Trace venue check in app for yourself and also encourage the rest of your party to do so before arrival.
● The code is visible as you arrive to the venue. Using the QR code will speed up the processing of the queue and make the event safer for you and the staff assisting you so thank you in advance for doing this.
When Not to Visit
Please do not visit us if you or a member of the family have tested positive for Covid-19, have symptoms or have been asked to isolate following a Test and Trace call.
We are offering refunds or ticket exchange to anyone who reports to us 3 hours prior to the performance that they cannot attend for the reasons given above.
We can’t do this without you, so thank you for trusting us and for joining us in celebrating live arts again.
A new continuous cough
A high temperature
A loss of, or change in, your normal sense of smell or taste (anosmia)
Like all public buildings and spaces, Brighton Dome has a number of security measures in place to help minimise the possibility of a terrorist attack in the venues. These measures include procedures should an attack actually happen.
As a matter of course, our visitor services team are in regular contact with counter terrorism Police who provide regular briefings to us and recommendations about how we can enhance our security across our venues. In addition, we work closely with them to ensure that we are fully prepared to deal with any potential incidents on site. To make your visit as safe, secure and enjoyable as possible we carefully assess each event alongside the current security risk set by the government to decide what security measures need to be in place. These additional security measures may include bag checks, limitations on what can be taken into the auditorium and ticket checks on the outer gates of the venue.
Owing to Covid 19 there is no cloakroom operating at events currently and all items must remain with the owner. Please avoid bringing bags to the venue and do not try to bring any larger items with you. Only bags no larger than an A3 piece of paper 35cm x 40cm x 19cm are permitted.
We work hard to protect the safety and security of our visitors, performers and staff and where possible to mitigate against the likelihood of an attack. We will be continually reviewing the measures we have in place as appropriate and in line with relevant direction from the security services.
You can play a part in keeping yourselves and the rest of the audience safe by being vigilant to unusual behaviour or items and reporting any concerns you have to our Duty staff.